Mimecast Service Optimisation & Baselining

Mimecast Service Optimisation & Baselining

Get the most out of your existing Mimecast investment

Whether you've been running Mimecast for years or inherited a setup that's "good enough", misconfigurations and drift can quietly erode your protection, performance, and user experience. We help you assess, tune, and align your Mimecast environment to deliver on its full potential—without selling you more licenses or features you don't need.
When Email Security Stops Being Seamless

When Email Security Stops Being Seamless

Over time, even well-configured services can slip out of alignment with best practice or changing threat landscapes. We often hear from teams when they start noticing:

  • A surge in spam or phishing emails making it through to inboxes
  • Delays in email delivery—especially to or from external partners
  • Attachment or URL sandboxing not behaving as expected
  • Users or admins encountering inconsistent policies or errors
  • Security or compliance teams struggling with audits or visibility gaps
  • Legacy configurations left over from past projects or staff turnover

The result? An environment that technically works, but quietly exposes the business to avoidable risks or inefficiencies.

What a Healthy Mimecast Estate Should Look Like

  • Email flows cleanly and efficiently, with malicious messages stopped early
  • Policies are clear, aligned to business needs, and easily explained
  • End users experience fewer false positives or confusion
  • Admins and analysts can trust the data and quickly take action
  • Your configuration matches Mimecast's recommended best practices, without unnecessary complexity

That's what we aim to help you achieve.

What a Healthy Mimecast Estate Should Look Like
Cydaura Service Optimisation Process

How Cydaura Helps

We deliver a structured, independent Mimecast Service Optimisation that includes:

  • Configuration Audit – Full review of your current settings, policies, and service health
  • Risk & Performance Report – Identification of weak spots, conflicting rules, and missed capabilities
  • Best Practice Alignment – Recommendations based on Mimecast's own guidance, updated for your environment
  • Optimisation Roadmap – Quick wins and phased improvements you can own, or we can help deliver
  • Security Posture Assessment – Holistic review of protection, including impersonation, malware, spam, URL/attachment scanning, and DLP

All work is carried out by ex-Mimecast professionals who've seen thousands of environments and know what "good" looks like. We don't upsell software—we help you make the most of what you already have.

A recent financial services customer was experiencing high volumes of phishing and internal delivery delays. Our review surfaced conflicting content policies, underused threat protection settings, and stale impersonation rules. With changes deployed in less than a week, delivery performance stabilised and impersonation attempts dropped by 68%.
Why Teams Choose Cydaura

Why Teams Choose Cydaura

We're not another generalist consultancy. Our team are former Mimecast professional services consultants who helped design, implement, and fix these environments across sectors—from fast-scaling tech firms to global banks. We understand the constraints of your team, the realities of threat management, and what good governance looks like in practice.

And because we're independent, our only interest is in helping you achieve meaningful, lasting outcomes—not chasing license renewals or feature upsells.

Book a Free Consultation

Book a Free Consultation

Let's take 30 minutes to explore what's working in your environment—and where you might be losing value or introducing unnecessary risk.